Privacy Policy




1. We respect your privacy 1.1. Sweatmonkey respects your right to 


privacy and is committed to safeguarding the privacy of our customers and website visitors. We 


adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets 


out how we collect and treat your personal information. 1.2. “Personal information” is information 


we hold which is identifiable as being about you. 2. Collection of personal information 2.1. 


Sweatmonkey will, from time to time, receive and store personal information you enter onto our 


website, provided to us directly or given to us in other forms. 2.2. You may provide basic 


information such as your name, phone number, address and email address to enable us to send 


information, provide updates and process your product or service order. We may collect additional 


information at other times, including but not limited to, when you provide feedback, when you 


provide information about your personal or business affairs, change your content or email 


preference, respond to surveys and/or promotions, provide financial or credit card information, or 


communicate with our customer support. 2.3. Additionally, we may also collect any other 


information you provide while interacting with us. 3. How we collect your personal information 3.1. 


Sweatmonkey collects personal information from you in a variety of ways, including when you 


interact with us electronically or in person, when you access our website and when we provide our 


services to you. We may receive personal information from third parties. If we do, we will protect it 


as set out in this Privacy Policy. 4. Use of your personal information 4.1. Sweatmonkey may use 


personal information collected from you to provide you with information, updates and our services. 


We may also make you aware of new and additional products, services and opportunities available 


to you. We may use your personal information to improve our products and services and better 


understand your needs. 4.2. Sweatmonkey may contact you by a variety of measures including, but 


not limited to telephone, email, sms or mail. 2 5. Disclosure of your personal information 5.1. We 


may disclose your personal information to any of our employees, officers, insurers, professional 


advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out 


in this Policy. Personal information is only supplied to a third party when it is required for the 


delivery of our services. 5.2. We may from time to time need to disclose personal information to 


comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the 


course of a legal proceeding or in response to a law enforcement agency request. 5.3. We may also 


use your personal information to protect the copyright, trademarks, legal rights, property or safety 


of Sweatmonkey,, its customers or third parties. 5.4. Information that 


we collect may from time to time be stored, processed in or transferred between parties located in 


countries outside of Australia. 5.5. If there is a change of control in our business or a sale or transfer 


of business assets, we reserve the right to transfer to the extent permissible at law our user 


databases, together with any personal information and non-personal information contained in those 


databases. This information may be disclosed to a potential purchaser under an agreement to 


maintain confidentiality. We would seek to only disclose information in good faith and where 


required by any of the above circumstances. 5.6. By providing us with personal information, you 


consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where 


we disclose your personal information to third parties, we will request that the third party follow 


this Policy regarding handling your personal information. 6. Security of your personal information 


6.1. Sweatmonkey is committed to ensuring that the information you provide to us is secure. In 


order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic 


and managerial procedures to safeguard and secure information and protect it from misuse, 


interference, loss and unauthorised access, modification and disclosure. 6.2. The transmission and 


exchange of information is carried out at your own risk. We cannot guarantee the security of any 


information that you transmit to us, or receive from us. Although we take measures to safeguard 


against unauthorised disclosures of information, we cannot assure you that personal information 


that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy. 3 7. 


Access to your personal information 7.1. You may request details of personal information that we 


hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small 


administrative fee may be payable for the provision of information. If you would like a copy of the 


information which we hold about you or believe that any information we hold on you is inaccurate, 


out of date, incomplete, irrelevant or misleading, please email us at


7.2. We reserve the right to refuse to provide you with information that we hold about you, in 


certain circumstances set out in the Privacy Act. 8. Complaints about privacy 8.1. If you have any 


complaints about our privacy practices, please feel free to send in details of your complaints to 11 


Marwood Ct, Ferny Hills, QLD 4055, Australia. We take complaints very seriously and will 


respond shortly after receiving written notice of your complaint. 9. Changes to Privacy Policy 9.1. 


Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting 


of the modifications on our website or notice board. Please check back from time to time to review 


our Privacy Policy. 10. Website 10.1. When you visit our website When you come to our website 


( we may collect certain information such as browser type, operating 


system, website visited immediately before coming to our site, etc. This information is used in an 


aggregated manner to analyse how people use our site, such that we can improve our service. 10.2. 


Cookies We may from time to time use cookies on our website. Cookies are very small files which a 


website uses to identify you when you come back to the site and to store details about your use of 


the site. Cookies are not malicious programs that access or damage your computer. Most web 


browsers automatically accept cookies but you can choose to reject cookies by changing your 


browser settings. However, this may prevent you from taking full advantage of our website. 10.3. 


Our website may from time to time use cookies to analyses website traffic and help us provide a 


better website visitor experience. In addition, cookies may be used to serve relevant ads to website 


visitors through third party services such as Google Adwords. These ads may appear on this website 


or other websites you visit. 10.4. Third party sites Our site may from time to time have links to 


other websites not owned or controlled by us. These links are meant for your convenience only. 


Links to third party websites do not constitute sponsorship or endorsement or approval 4 of these 


websites. Please be aware that Sweatmonkey is not responsible for the privacy practises of other 


such websites. We encourage our users to be aware, when they leave our website, to read the 


privacy statements of each and every website that collects personal identifiable information. 19 


September 2016